Stamps guarantee

Free refund within 14 days

14-day money back guarantee is a matter of course.

Extended guarantee - in case of false mark

In addition, we guarantee a refund of up to 6 months after purchase:

  • incorrect model designation (confusion in catalog numbers)
  • the quality of the mark (eg a "used" mark is mistakenly purchased as a "mint" mark)
  • its authenticity (in the case of the appearance of counterfeit - eg unverified stamps)

Each stamp you purchase is originally photographed, so you see the exact piece on the photo. In case of cheap stamps bellow 50 CZK, you can receive also similar item, with the same or even better quality.

In case you want to refund the money, it is always necessary to return us the purchased goods. Please let us know in advance (to track returning shipment) - ideally using the form on the Complaints page.

Stamps and philately blog